FAQ

Answers to Shipping, Orders, and Returns – Youge Fine Watch Support

Shopping

We offer standard international shipping with tracking for all orders. Depending on your location, express shipping options may also be available at checkout.

Yes, we ship internationally. Shipping costs will be calculated at checkout based on your location and order size.

Home delivery typically takes around 2 to 3 weeks, depending on your location and the shipping method selected.

Payment

We currently accept payments via PayPal. It’s a secure and convenient method that supports most major credit and debit cards.

You can track your order anytime by visiting our Order Tracking Page. Simply enter your order number and email address to view the latest status and shipping updates.

Yes, if you'd like to use a different payment method, please contact our customer service via email at yougefine@gmail.com or through WhatsApp. We'll do our best to accommodate your request.

Orders & Returns

Please contact us as soon as possible via email or WhatsApp if you wish to cancel or change your order. We can only process cancellations or changes before the order has been shipped. Once dispatched, changes are no longer possible.

No, you don’t need an account to place an order. You can check out as a guest. If you encounter any issues during the process, feel free to contact our customer service for assistance.

To return a product, please ensure it is unused, in its original condition and packaging. Customers are responsible for the return shipping costs. Contact our customer service before sending it back to receive return instructions.

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